This is because will have already had a 150 payment through the Household Support Fund. Croydon is divided into 28 wards, electing 70 councillors. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills, It means the typical household will pay just over 434 to. You have rejected additional cookies. Fastest way to get help is online. From Wednesday 1 July, the operating times of Access Croydon and the telephone call centre will change to 9am to 4pm, Monday to Friday. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Hide, Send feedback directly to the content team using our website feedback form. Check your bank statement: has the council paid you your 150 Council Tax rebate yet? Of course nobody is asking what happens if you pay extra for energy via a PAYG meter and youre so poor you dont pay council tax, so you dont qualify for the energy rebate. and how to view your payment schedules online. I have just seen our neighbourhood road cleaner out sweeping the streets today a Bank Holiday. Here, RONI MARSH, right, in our monthly advice column from South West London Law Centres, answers the most common questions she is asked about the scheme. By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, Council tax rebate update for residents who dont pay by direct debit, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. Call us Lines are open Monday to Friday 9am to 4pm. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Police drugs raid closes High Street and roads in town centre, Croydon slow to act over 150 Council Tax energy rebates, This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. You misappropriated the funds for something else by accident Telephone: 020 8726 7000 Try contact-the-council@croydon.gov.uk email address. Your message wasnt delivered. Bernard Weatherill House 8 Mint Walk If youre paying bills via direct debit youre not that poor. The challenge to be trusted to do the big, bold, brave things, 14 February 2023 One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme. Croydon CR0 1EA Show The first is a calculator which can give you an idea of what you may be entitled to. 0.1 England and Wales. London's precept to add nearly 40 to average bills, as Mayor Perry asks government permission for increase of at least 10% for Croydon's Council Tax, reports WALTER CRONXITE, political editor After 12 years of Tory austerity, the . You can contact the Valuation Office Agency (VOA) using the Contact VOA tool if you have any enquiries about your Council Tax band or business rates valuation. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. Here's how to complete your Croydon Council Tax change of address: 1) Head over to SlothMove's home setup service. It estimated it would need to reduce spending by 130m in the next financial year to balance the budget, a legal requirement for local authorities. Even those residents who try to use the councils cost-cutting online services and its clunky and regularly tangled website are being thwarted this week. We hope that the Green and Lib Dem councillor will join us as if they do we will have enough votes to defeat the mayors excessive council tax hike.. I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. Council Tax team, Croydon Council Inside Croydon is aware of several residents who paid the 71.02 for fortnightly green garden waste collections, but who have gone months without their leaves and clippings being taken away. Visit the government's website for more information about support for energy bills and the cost of living. Are unable to get over those pesky Rachmanistic behaviours 08 February 2023. It will take only 2 minutes to fill in. Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. The council will never call you and ask you to give them your bank details over the phone or by text. Setting up a Direct Debit is simple and easy and is the most efficient way for us to collect your instalments. 020 8726 7000 (option 2) Payment line - 0345 300 0614 (option 3) Council Tax team, Croydon Council. For queries about your Council Tax or business rates bills contact your local council. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. The scheme was introduced very quickly, leaving councils little time to prepare. Are Marie Antionette and forgot to pay the baker London Borough of Culture 2023. Visit the government's website for more information about support for energy bills and the cost of living. They (Croydon Council) are now saying that we will have to wait 10 to 20 days to see what happens and if nothing call them back. How frustrating. Payment line:0345 300 0614 (option 3) Have you received your 150 Council Tax energy rebate yet? United Kingdom, NEW Help improve this site by or post a comment below. If you would like this information in a different format, contact CTSconsultation@croydon.gov.uk. NEW Help improve this site by Done nothing: Mayor Jason Perry has yet to extend the operating hours of the councils contact centre. It means the typical household will pay just over 434 to the Greater London Authority, mainly for transport, policing and the fire brigade, as well as the running of City Hall. Each eligible Croydon household in council tax Bands A to D will receive a one-off payment of 150 regardless of the number of people living there. But as Inside Croydon has reported, there are still many . Due to this, we will respond to your enquiry within 4 weeks. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views, Sign up for DD and get the rebate paid in their bank account, Provide their bank details and get the rebate paid into this bank account, Use the rebate to reduce council tax bill by 150, Post Office voucher to be exchanged for cash. Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. giving feedback London council tax and transport fares to increase, Arteta hails loudest and most emotional moment after 97th minute winner bedlam, Merton Police prevent house party in Morden with 100 youths attending, London buses: Annual journeys drop 800 million since 2016, Merton Police prevent very large house party in Morden with 100 youths attending, Hackney Central: Two boys, 16, arrested after man shot on platform, Islington confirms that council tax will rise by almost 5%, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. read the terms and conditions, and tick the agreement box; activate the account by clicking on the link contained in the email that will have been sent to them. 7. Gove's funding increases have come too late to save Croydon. Thank you for contacting the Council Tax Department. The council can take action to. A Croydon PCN number starts with 'CR' , followed by 8 digits/letters (eg. Hide, Send feedback directly to the content team using our website feedback form. In the event of an emergency, the 020 8604 7124 hotline remains available. We also use cookies set by other sites to help us deliver content from their services. Anyone any ideas please? 150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. Revised, or reduced? You can get information on their website. I got the same email, which is weird because I dont pay the council tax in our house and definitely dont have any other council tax account. This includes those who receive Council Tax support., Hi Dear Sir or madam. This may take two months for those that pay less than 150 but the credit will show as that months entry. I then contacted the e-mail address for these clowns Croyctax@croydon.gov.uk & had the following reply. Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay. You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. If you cant get through at the council, try Mayor Perrys work number, at Carlton Building Plastics: 020 8665 1221, The council says, The majority of payments have now been completed a small number of account-holders will be contacted directly for further verification checks.. Manage your Council Tax online You can check your balance, instalments, payments and view bills online 24 hours a day. The majority of payments have now been completed a small number of account holders will be contacted directly for further verification checks. Start a new calculation/claim. You'll usually have the. You said, we did Thank you to everyone. The revised opening hours are complemented by the wealth of useful information to be found on the councils website at www.croydon.gov.uk and residents can sign up to My Account at www.croydon.gov.uk/myaccount which they can use to: Opening a My Account is quick and easy. NEW Help improve this site by We will continue to take Debit Debits until you tell us otherwise. ", Please see my statement below regarding Croydon Council's financial position. Croydon Council | 11,570 followers on LinkedIn. Are Croydon Council just a bunch of imbeciles or crooks or is their an ulterior motive to get out of paying residents what is rightfully theirs & entitled to? The local authority sought the increase in the wake of issuing a section 114 notice last November due to a 130m hole in its budget, effectively declaring bankruptcy for the third time in the last two years. You can check your balance, instalments, payments and view bills online 24 hours a day. I have seen the messages direct debit payers have got by email from their councils and it is a notification saying they will receive the money within the next five working days. We've matched the postcode to London Borough of Croydon. Those who are not able to contact the council on its website are being offered the Council Tax contact centre phone number 020 8726 7000 but this is only staffed for seven hours each weekday, and not at all at weekends or at bank holidays. The discretionary scheme helps residents who are on the lowest income, and those who may not have qualified for a payment from the Energy Rebate Scheme. Mr McArdle forgot to issue you the Advice and move his fingers via the correct orifice This service is in scheduled maintenance mode. Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. This will update your details. pic.twitter.com/5PFiLmGWCv. Cllr Claire Bonham (Lib Dems) also confirmed that she wouldnt support the increase and called on the government to step in and review Croydons debt. check their council tax and housing benefit accounts; report fly-tipping, dog fouling, graffiti and other environmental issues; and. Find out about Council Tax, how much it is, and how the money is spent. Call us. If you are contacted in this way, it is going to be a scam. If the cost of living crisis means you are struggling to make essential payments, you can also contact the money advice team at South West London Law Centres for free impartial advice by emailing debt@swllc.org, calling 020 8667 9252. But one area of administration that the council is apparently supremely efficient in is in issuing court action against law-abiding residents if they dare stop their Council Tax payments. Posted on February 20, 2023 by insidecroydon. The auto-replies range from 5 to 14 days, but of course thats if they decide or can be bothered to send any emails on to the appropriate department. All Londoners will face an increase in council tax from March, End of twitter post by Jason Perry - Mayor of Croydon. 10 All the above. At Croydon Council, it took them two whole months before they issued a statement on their website (goodness knows how residents who dont have access to the interweb are supposed to get this information). Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. Residents should: One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. As part of our user authentication, you will receive a verification code via email, which you must enter. 5. Again, the council offers no alternative, off-line method of claiming the government cash, which the council is obliged to distribute (rather than hang on to and hopes no one notices). Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Births, deaths, marriages and citizenship, comment or object to a planning application. Contact us. This appears to contradict Croydon Council's claim, "The majority of payments have now been completed.". Are IT illiterate If you currently pay your council tax by Direct Debit, you do not need to tell us each year. Rebates not claimed by 31 August will have the rebate applied to their Council Tax accounts. but alas it refused to accept my password when setting it up EVEN though I followed the instructions on what the password should contain. One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. Based in Croydon and edited by Steven Downes. 150 will also be paid to residents living in emergency accommodation whose heating charges are included in their rent and were ineligible for a payment from the core scheme because they werent liable to pay council tax these payments will be made by the end of November 2022 and will be credited to the residents rent accounts. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. Probably as worrying as the councils two-month delay in getting any kind of announcement out to Council Tax-payers is this line in their press release: Residents who already pay their Council Tax by direct debit and have not received payment are encouraged to also get in touch via the online form.. Viridor burned it as excess plastic not for landfill. It is a London borough council, one of 32 in the United Kingdom capital of London. Contact your local council immediately if you're having trouble paying - they can help you, for example by spreading your payments over 12 months instead of 10. Video, Russian minister laughed at for Ukraine war claims, Croydon council admitted it couldn't balance its budget for 2023/24, Skip twitter post by Jason Perry - Mayor of Croydon, Thurrock council has asked the government for a 636m bailout alongside the tax hike, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78, Sonic boom heard as RAF Typhoon jets escort plane, Nelson's 97th-minute stunner gives Arsenal victory. If the council does not have any contact information for you such as an email or mobile number, they will have to write you a letter. Send us a message and we'll get back to you as soon as we can. From: Valuation. Send your story ideas to hellobbclondon@bbc.co.uk, Bankrupt council asks government for 636m loan. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts. Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. Pay your Council Tax - GOV.UK Home Housing and local services Council Tax Pay your Council Tax We've matched the postcode to London Borough of Croydon . The BBC is not responsible for the content of external sites. Most Companies do this regularly if the Council needs guidance contact Virgin, BT or well anyone really. Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. With increasing numbers of residents choosing to access services and conduct business with the council online, a change of opening hours for the Bernard Weatherill House customer contact centre is being introduced. Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. Enter your email address to subscribe to this blog and receive notifications of new posts by email. When to contact your local authority about Council Tax English Cymraeg Guidance on when you should contact your local authority (council) about your domestic property. Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%. Show Find out about the changes to Council Tax support, Apply for a refund if you overpaid Council Tax, Births, deaths, marriages and citizenship. Dont worry we wont send you spam or share your email address with anyone. I just received an e-mail from these incompetent fools otherwise known as Croydon Council below. giving feedback The Conservative-led authority has 34 seats, the same as Labour while the Green Party has two and the Lib Dems have one. Telephone: 020 8726 7000. If you are eligible for the rebate, you do not need to wait for the council to contact you before registering with grantapproval.uk. In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. The government need to step in, end the unfair funding of outer London and review Croydon's debt so that we can work with them to create a financially sustainable future.. To change the bank details on your existing Direct Debit,complete the council tax Direct Debit instructionform with your new bank account information. The council usually does all in its powers to avoid logging missed bin collections. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. I also tried to set up an account with grantapproval.uk. Hide, Send feedback directly to the content team using our website feedback form. How much is your council tax increasing by? Croydon residents are reminded to be aware of council tax rebate scams. Read about our approach to external linking. Within the texts we use the URL textm.co this is a genuine communication from Croydon Council. These should only be provided via the online form on the councils website., Tangled website: it was impossible to report missed bin collections on the council website earlier this week. Enter your email address to subscribe to this blog and receive notifications of new posts by email. If as anticipated the proposed budget is rejected the mayor is expected to bring a revised budget back to full council on 8 March.