He said the customer service was excellent and had never had a problem with a purchase. Free shipping on full-price orders over $100 USD and other orders over $300 USD. SSENSE has a reputation for being a cheaper place to shop for designer clothing. You can never go wrong with classic Burberry: the beige/camel shirt features their signature check pattern in white, red, and black, with a spread collar and a button closure in front. Fortunately, SSENSEs return policy is super easy and straightforward. (I always hate paying for shipping!). Note that not all garment Essentials SSENSE purchases are final sales. The brand is highly focused on the customer satisfaction that helped them expand their business to serve over 150 countries worldwide, has generated an average of 76 million monthly page views that resulted in double-digit annual growth since they established the company. The leather quality, the embroidered bee (which is SO cute), the Gucci and the pattern on the back of the sneakers look identical. Recommend you guys give them a chance.. For these high price tags, I expected to feel like I was walking on clouds! From the US here, dealing with the same issue. And the charge will be processed once you received the package! Other orders include and are not limited to Sale orders. The Air Zoom Spiridon Cage 2 Sneakers are built with a treaded rubber outsole to absorb ground shock, paired with a comfortable round toe. Jacket season is upon us, and the Taupe Half-Zip Track Jacket is the perfect piece to add to your wardrobe. Shop online the latest SS23 collection of Loewe for Men on SSENSE and find the perfect clothing & accessories for you among a great selection. Clear. Please note: if an order was placed using the guest check out option, you must create an SSENSE account to modify the order yourself. Next up in this SSENSE review, well get into what their customers think of them. Contaminated soil from the site around the East Palestine train wreck in Ohio is being sent to a nearby incinerator with a history of clean air violations, raising fears that the chemicals being . When I received the item the shape of the bag was kind of off. Vincent Clerc became CEO of shipping company A.P. Japan is the only international country, other than the United States, that has conditions for free shipping, with no shipping costs for orders exceeding 35000. Even the most reputable and trustworthy brands will have some negative reviews. Once your order ships, you will receive an email containing your tracking number, which you can use to follow the progress of your package through the courier's website. They contacted me and cancelled my order ffs man, I literally ordered when they had 2 in stock according to the website. The Gold Fede Necklace in 14k gold-plated brass features hinged ring fastenings and is about 14 long, close to choker length. These sandals and sneakers are leather. This app may share these data types with third parties, Personal info, Financial info and 3 others, I gave this rating because of customer service. After reading this SSENSE review, if you still left with some questions or queries then you can feel free to contact SSENSE Customer Care anytime. These are all so cute but they are freaking awful in terms of comfort. Few executives have a better insight into the state of the global economy than Vincent Clerc, the chief executive of A.P . Shop this season's newest mix of established and emerging designer brands across womenswear, menswear, kidswear, and EVERYTHING ELSE, including Gucci, Balenciaga, Off-White, Essentials, Nike, SKIMS, Aesop, Byredo, and hundreds more. They cancelled this order I made on the 30th of November because it was out of stock. Return Policy. This e-mail acts as an invoice and includes your order number. Also, my friend had ordered about 3 days before me, and although the shipping label has been made, it has not moved from Mirabel, PQ. Below is the list of countries where SSENSE ships: SSENSE has free return policy for the customers located in Canada, the United States, and Japan. You also acknowledge that you will be listed as the importer for US Customs and Border Protection purposes and that your order will be imported into the United States in accordance with the necessary customs requirements. But, both styles of these leather sandals are so insanely narrow that I have to shove them onto my feet, and walking around in them feels like absolute torture they are also insanely stiff! SSENSE does have a nice price sort option, though, where you can shop items from lowest price to highest price. Shipping was ridiculously fast it took 3 days via UPS, and this package shipped over a weekend from Canada to my address in the US. You can wear this jacket with jeans and a t-shirt for a casual look or dress it up with chinos and a button-down shirt. Read next: Is LUISAVIAROMA Legit? My Honest SSENSE Review + Photos of My Purchases, Click here to shop Exclusive SSENSE designer items, Click here to shop SSENSE lowest to highest prices, What to Pack for Turks and Caicos in 2023 for Men & Women, 45 Top Designer Brands in 2023 for Clothing, Bags, Shoes, & Jewelry, Best Travel Dresses for Every Season by a Frequent Traveler. 8 Medium US. Anxiety starts hitting me after I started the order. As you can see, both wallets look the same. Up to 2 business days processing time is required before the order gets shipped out (this may be longer during peak periods). s4yum1 1 yr. ago. This is a smart look to meet your girls parents, hit up a nice restaurant, or a luxury pop-up event. The Jones Act forbids shipping anything between American ports in ships that are not US-built and -crewed. The company offers excellent customer service. The website is easy to use, and you can filter by size, price, and color. SSENSE is a high-end ecommerce fashion retailer that offers a mix of luxury, streetwear, and avant-garde labels to women and men all over the world. Or is it that they have like only 1 person doing the shipping for the entire company lmao. Your order serves as an electronic signature indicating your agreement to the following, as required by US Customs and Border Protection: The designated carrier/customs broker is hereby authorized to execute, as an unpaid agent who has knowledge of the facts, pursuant to the provisions of section 485(f), Tariff Act of 1930, as amended, the consignees and owners declarations provided for in section 485 (a) and (d), Tariff Act of 1930, as amended, and to enter on my behalf or for my account the goods described in the attached invoice which contains a true and complete statement of the facts concerning the shipment.. They also have embroidered logos at the front, two side pockets, one back pocket, and a midrise construction. The platform also offers discounts and promo codes that shoppers can use to get a percentage off their purchase. if you do not have an SSENSE account and would like to make changes to an existing order. He stated that his favorite thing about the platform was its unique pieces from recognized and upcoming brands. I even payed for priority mail and it's still taking a while. I contacted an agent and they told me I should wait for 3 days. SSENSE is a fashion retailer brand based in Montreal, Canada. SSENSE clothing can be bought anywhere as the company ships their clothing products across the world (over 150 countries). Therefore SSENSE is worth trying, if a little delay wouldnt bother you much. Open an account by providing your email address and creating a password. I ordered on 12/14, still nothing. I don't know where the shoes are, or even if they've shipped yet. Thread starter Ash8989; Start date Apr 8, 2012; Forums. The majority of the customers seemed to be happy and satisfied with the shipping which was quite faster than expected. Modifying or cancelling an order is possible so long as the merchandise has not yet entered the packaging or shipment phases. So, if youre even a little worried about the negative reviews and complaints then lets not forget that even the most popular and trusted brands could have unsatisfied customers. There have also been a few customers who complained about the prices of the clothing. You can also contact us by email at customercare@ssense.com or by chat. However, they did say that the quality of the clothing is worth the price. For the USA the shipping is free for "full-price orders" over $150 and takes 2-3 days. Want amazing offers and news on the latest consumer brands? Shoppers commend the site for its user-friendly interface, fast shipping, and outstanding customer service. Although we couldnt deny the fewer negative reviews, people having complaints with the delayed shipping, return process and sometimes with the customer service. Maybe with some of their designers, this is the case (there are over 700 designers featured on SSENSE). Make sure the item is in its original, unused, unaltered and unwashed condition. I placed an order on Friday and just got my tracking this morning, Placed a separate order on Sunday and havenr received a tracking number, Heres an update: my friend who I mentioned had order some items just received them this afternoon. By placing an order with us, you acknowledge that this sale occurs outside the United States, and that you are importing your order for non-commercial (personal) use. In the event that multiple orders are placed with the same shipping destination and on the same account, orders may be combined and the shipping fees will be adjusted unless otherwise requested. I ordered mine from Mytheresa earlier this year. Youll work out in style with this basic, trendy Nike White Sportswear Essential Tank Top. This makes goods cost more (the average Hawaii family must pay $1,800 more a year) and . However, I also ordered a second order just recently from SSENSE that featured 2 pairs of Gucci sandals, sneakers, and a wallet. Safety starts with understanding how developers collect and share your data. In Canada, you can get free shipping on orders over $100 and free returns on all orders. However, you can always check the size guide on their website. Upon delivery, you will not be required to pay any additional fees. Inside youll find a nice black leather lining. Lets compare these in the gallery below(click on the images to make them full size). The website is easy to use, and you can filter by size, price, and color. Your email address will not be published. We ask that you return the merchandise for a full refund and place a new order for the preferred item(s) at your earliest convenience. I shop for my luxury items online because I live in the middle of nowhere and dont have access to designer boutiques or high-end department stores. The items sold on SSENSE are authentic. They need to get their shit together, its ridiculous at this point. Well, at the moment of writing this review, theres no SSENSE coupon or discount code. Im not sure if this second order shipped differently because there were more items or what the deal was but Im glad I had that experience or I would have been raving about how fast SSENSEs shipping is, and that is not always true! Alternatively, you can contact our Customer Care team to help facilitate the return. English +1 514 600 5818. SSENSE takes pride in creating original and high quality products that can attract customers and can make them feel satisfied with the quality and comfort. (The wallet on the right with the box above it is the one from SSENSE.). A size conversion chart to help convert international sizes. The Air Zoom Spiridon Cage 2 Sneakers are on sale for $104, regular price $135. The SSENSE selects each item carefully to ensure that it is on-trend and of the highest quality. However, at least, in my shopping experience SSENSE is not cheaper than ordering directly from Gucci. 3 days later, two hours of waiting just to interact with an agent who takes 30mins to respond and as he was about to complete the refund, he left the chat without saying a . Of course, this varies by customer and situation, as this TrustPilot SSENSE clothing review indicates: They sent me the item in two days with fast DHL delivery. All of my items came with their original Gucci boxes (above) and dust covers and authenticity paperwork. These funky, gold-tone, hexagonal metal-frame Gold DiorStellaire04 Glasses have transparent rubber-covered metal nose pads, so comfort doesnt come at the cost of style. Just to recap, I ordered 3 pairs of Gucci sandals, 1 pair of Gucci sneakers, and 1 Gucci wallet from SSENSE. Our phone lines are open from Monday to Friday, 9AM to 5PM EST. Same location as you as well. If applicable, duties and taxes will be included in the final price at check out and your order will be shipped DDP (Delivered Duty Paid). Privacy Policy The brand sells clothing from luxury brands, streetwear, and extravagant labels to women and men. While conducting this SSENSE review, we have gone through thousands of real customer reviews and studied their opinions to understand what they had experienced. Our 24/7 Customer Care team will help facilitate any changes before the order enters the shipping queue. SSENSE Clothing Reviews: What Do Customers Think? You can hit the courts or the track in style with these striking low-top sneakers. How long does SSENSE shipping take? You can check out their shipping and handling page for more information. If youre looking to exchange the items you bought, then you need to know that the company doesnt offer exchanges and you have to return the items to get the refund instead and then place a new order to get the new items. fjs.parentNode.insertBefore(js, fjs); Through this SSENSE review, we will give you a detailed insight of the brand and their products, their customer ratings, customer reviews, promotions, and more so that the decision making can become easy for you. I will definitely be ordering from Ssense again in the future. Nothing From SSense yet from a Friday order but my Fearofgod.com order shipped yesterday. Ash8989. I've heard they're pretty slow with processing orders. Also, you should know that shipping fees arent refundable. Contact SSENSE. ssense.com/en-us/customer-service/contact-us. Rachel is going to have to learn that Kristen will not be a part of her life. (Section 321), if eligible (see below); (2) an informal entry pursuant to section 143.21 of the Customs Regulations, if eligible; or (iii) the formal entry for any order that is over $2,500, or otherwise requires formal entry. These restrictions include the following: It is SSENSE's position that all goods purchased from SSENSE, should be imported into the United States without the payment of duties and taxes pursuant to Section 321, only when Section 321 is applicable. However, we couldnt deny that some customers have also left negative reviews and complained about several issues they had, but its also true that there was a significantly higher number of happy customers compared to the fewer number of complaints. You can also check the size guide to ensure you order the correct size. They receive all merchandise directly from suppliers and, depending on the designer, items might come with a proof of authenticity (e.g. if (d.getElementById(id)) return; Guest Orders: If an order was placed using the guest check out option, please create an SSENSE account to request and manage the return yourself. I really am not seeing any differences. Contact Who is SSENSE Headquarters 333 Chabanel St West, Montreal, Quebec, H2N 2G1, Canada Phone Number (514) 289-1906 Website www.ssense.com Revenue $750M Ssense. Shoppers love the platform for its unique clothing, outstanding customer service, and easy-to-use interface. As you can see, these sandals look identical. Overall, the reviews for SSENSE are overwhelmingly positive, and shoppers love the platform for its unique clothing options and customer service. SSENSE Clothing Reviews: What Do Customers Think? A third customer said that he had been shopping with SSENSE for years and that they were always his go-to when he needed something special. SSENSE return policy offers a refund for items that are unused and in their original condition, packaging, and with all tags attached. Moller-Maersk this year. For those who ordered the items through guest checkout, they have to create an account at SSENSE to request the return of the products. ), I also had to return my Gucci Ace sneakers to SSENSE because these did run a little large and the 38 were just a little too big on me, and my heel would slip when I walked in them. Amazon. In New Zealand, free shipping on orders over $350. However, I also ordered a second order just recently from SSENSE that featured 2 pairs of Gucci sandals, sneakers, and a wallet. Gucci shoes are awful!). Body: 100% cotton. It makes sense for the TrustPilot ratings to carry more weight, since it features a larger sample of customers. Recently-released footage shows the Air Force dropping a 2,000lb . Thank you so much for reading my SSENSE review! United States : Free shipping on orders over $300 USD and free returns on all orders. This has been especially true with my Gucci shopping experiences. This is not my fault, but I need to wait 2-4 week investigation? To start the return process, you need to: Once the SSENSE received the items that need to be returned, they will begin the return process within 5 business days. Its raglan sleeves give it a relaxed look, while the taupe color makes it perfect for fall. For UK, free shipping is available on orders above 200. SSENSE does not process direct exchanges. Returns are subject to our Return Policy. Everything about them is the same. Our SSENSE clothing review comes with answers to some frequently asked questions: We did a little digging and found out the reason SSENSE can offer products at such deep discounts is because theyre an online marketplace that buys from boutiques and brands across the internet. Once you have it, you can log in and start shopping. Free shipping on full-price orders over $100 USD and other orders over $300 USD. The companys focus has grown beyond that of a typical ecommerce entity as they explore the relationship between content, commerce, and culture. You can buy SSENSE products directly from their site, SSENSE.com, and some limited products are available through other retailers like Amazon. Below were giving some methods that can be used while contacting them: Through this detailed SSENSE review, we also answer the frequently asked questions by the readers or customers. ssense is fast shipping . These restrictions include the following: A single contract or order addressed to a same individual that exceeds US$800, cannot be split into more than one shipment to avoid the payment of duties and taxes; Individual orders addressed to a same individual that are consolidated by the shipper or carrier on a single bill of lading (B/L) or air waybill (AWB) will be treated as a single shipment and will not be entitled to Section 321 treatment if the total value exceeds US$800; and. 2. I just purchased a Khaite sweater from ssense.com to ship to the US. It was a Jacquemus straw bag. Its a level up from the plain white tee, and just as casual. My Honest Shopbop Review (With Video & Photos), s LUISAVIAROMA Legit? To simplify this process, your order indicates your agreement to authorize SSENSE to appoint a designated carrier/customs broker, where applicable, as your unpaid agent for customs purposes by executing a power of attorney applicable to a single non-commercial shipment. 231838F063001. Accurate transit times available at checkout. How do I know the item will fit me? The Associated Press. And returns are also free. You are responsible for any U.S. duties, taxes and fees that may be due under U.S. law. Tracking information is available on all orders placed. Free shipping. Log in with your SSENSE account to fully optimize the personalization features of the app and the relevance of its curated designer and style recommendations. Never got this one. To modify or cancel your order: If you have questions beyond this SSENSE clothing review, you can contact SSENSE Customer Care 24 hours a day, 7 days a week for immediate answers to questions regarding orders and shipping by one of the following methods: Looking for more Canadian brands? So make sure someone is home to sign! The White Airport Tape Long Sleeve T-Shirt features comfortable jersey cotton, a rib knit crewneck collar, and cuffs. The Beige Bicolor Classic Card Holder by Maison Margiela measures 4 long x 3.25 high.